Privacy policy
Privacy Policy
At Lunaria, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your information when you use our services.
Information We Collect
We collect personal information that you provide to us when you place an order, create an account, or sign up for our newsletter. This may include:
Your name, address, email address, and phone number
Payment information (e.g., credit card details)
Shipping and billing address
Additionally, we may collect information about your interactions with our website, such as your browsing behavior, device information, and IP address.
How We Use Your Information
We use the information we collect to provide and improve our services, including:
Processing and fulfilling your orders
Communicating with you about your orders and inquiries
Personalizing your shopping experience
Sending you promotional offers and marketing communications, if you’ve opted in to receive them
Analyzing website traffic and user behavior to enhance the website’s performance
We will not sell or share your personal information with third parties, except as required to fulfill your orders (e.g., sharing your address with shipping companies) or if required by law.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights
You have the right to:
Access, correct, or delete your personal information
Request that we restrict or stop processing your data
Withdraw your consent for marketing communications at any time
If you wish to exercise any of these rights, please contact us at info@lunaria-home.nl.
Security
We take reasonable precautions to protect your personal information and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment information is encrypted using secure socket layer technology (SSL).
Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, personalize content, and analyze site traffic. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our website.
Third-Party Services
Some third-party service providers (e.g., payment gateways, shipping companies) may collect, use, and disclose your information to the extent necessary to perform the services they provide to us. We recommend reviewing their privacy policies to understand how your personal information is handled by these providers.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly. Your continued use of our services after any changes have been made will constitute your acceptance of those changes.
Contact Us
If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at info@lunaria-home.nl.